ColdStream Order Completion
1. Configure the users
2. Verify ColdStream connection
It might be that your IT policy blocks access to certain domains. To verify the access to ColdStream, you can request access to the viewer account here.
In case the connection doesn't wok as expected, It might be that your IT policy blocks access to domains that are not explicitly whitelisted. To ensure that all ColdStream functionalities work as expected, ask your IT department to put the following ColdStream domains on the whitelist.
If your organization is hosted in the Asia Pacific region, ensure the following domains are whitelisted:
- diabatix.com
- ap1.coldstream.diabatix.com
- *.ap1.coldstream.diabatix.com
- login.ap1.coldstream.diabatix.com
- identity.ap1.coldstream.diabatix.com
- case.ap1.coldstream.diabatix.com
- organization.ap1.coldstream.diabatix.com
- project.ap1.coldstream.diabatix.com
- fileserver.ap1.coldstream.diabatix.com
- s3.direct.eu-de.cloud-object-storage.appdomain.cloud
If your organization is hosted in the US region, ensure the following domains are whitelisted:
- diabatix.com
- us1.coldstream.diabatix.com
- *.us1.coldstream.diabatix.com
- login.us1.coldstream.diabatix.com
- identity.us1.coldstream.diabatix.com
- case.us1.coldstream.diabatix.com
- organization.us1.coldstream.diabatix.com
- project.us1.coldstream.diabatix.com
- fileserver.us1.coldstream.diabatix.com
- s3.direct.eu-de.cloud-object-storage.appdomain.cloud
If your organization is hosted in the EU region, ensure the following domains are whitelisted:
- diabatix.com
- eu1.coldstream.diabatix.com
- *.eu1.coldstream.diabatix.com
- login.eu1.coldstream.diabatix.com
- identity.eu1.coldstream.diabatix.com
- case.eu1.coldstream.diabatix.com
- organization.eu1.coldstream.diabatix.com
- project.eu1.coldstream.diabatix.com
- fileserver.eu1.coldstream.diabatix.com
- s3.direct.eu-de.cloud-object-storage.appdomain.cloud
3. Schedule the onboarding
4. Prepare for the onboarding session
To make the onboarding session as effective as possible, execute the following steps prior to the session:
- Set up your user account and invite your colleagues
- Set up your engineering support accounts
- Complete the getting-started-on-coldstream guide